FAQ: Advice and answers
from the SkillMatch Team

Getting Started

The basics: who SkillMatch is for and how to begin.

What types of roles and candidates can SkillMatch be used for?

SkillMatch is built for hiring software and technical roles, from junior to senior: developers, front-end engineers and other roles where you want to see real skills. Multiple-choice questions also work for non-technical knowledge checks.

How do I start using SkillMatch as a company?

Sign up as a company, complete your company profile, then post a job or create an assessment. Invite candidates by email or share a link, and review their results in your dashboard.

How will SkillMatch help us save time?

Applicants who apply with a résumé get an AI match score against your job, so you can see who to look at first. Assessments are graded automatically, and you can compare candidates' results in one place, so your interview time goes to the strongest people.

Using SkillMatch

Assessments, questions, proctoring and results.

What coding languages, skills and question types does SkillMatch support?

Coding questions are answered in languages such as JavaScript, TypeScript and Python, and are graded by running the candidate's code against test cases. React questions test front-end work in a live editor. Multiple-choice questions can cover any topic. You can use the question bank included in your plan or write your own.

Can we create our own custom challenges and questions?

Yes. You can write your own multiple-choice, coding and React questions, group them into tests, and combine tests into an assessment. How many you can create depends on your plan.

How does SkillMatch help prevent cheating?

Assessments run in full-screen mode, and leaving full screen or switching to another tab or window interrupts the test. Companies can also turn on camera pictures taken during the test, and see how often the mouse left the test window, whether more than one screen was used, IP address changes, and the candidate's browser and device. No tool makes cheating impossible, but these signals make it visible.

How is SkillMatch different from other assessment tools?

SkillMatch keeps job posting, applicant review, AI résumé match scores and skills assessments in one place, instead of separate tools. Coding and React work is graded automatically, proctoring is built in, and plans are priced for small teams.

Subscriptions and Billing

Plans, payments and invoices.

What subscription plans are available, and what are the limits?

Plans differ in how many assessments, tests, questions, job posts and candidate invites you can use, and in access to the question banks. The pricing page lists every plan and its limits. For prices, contact us or book a demo and we will share them.

Can I pay monthly or yearly?

Yes. Each plan can be billed monthly, quarterly, every six months or yearly. Choose the billing period on the pricing page before you subscribe.

How do I pay, and where are my invoices?

Payments are made by card through Stripe. Your payment history and invoices are in your company settings.

Can I change my plan later?

Yes. You can upgrade from your company account when you need higher limits. For anything else about your subscription, email [email protected].

Administration

Team members, roles and access.

Can I add my team to our company account?

Yes. Company accounts can add team members, give each one a role with its own permissions, and block or remove members when they leave.

Integrations and Apps

Sign-in options and connected services.

Which sign-in options are available?

You can sign up with email, or sign in with Google, GitHub or Facebook. Candidates can also connect LinkedIn to verify their profile.

Does SkillMatch work with my calendar?

Yes. Company accounts can connect Google Calendar, so interviews scheduled in SkillMatch appear in your calendar and clashes are avoided.

Technical Questions

What candidates need to take an assessment.

What does a candidate need to take an assessment?

An up-to-date browser on a computer and a stable internet connection. The test runs in full-screen mode, and if the company turned on camera pictures, the browser asks for camera access first.

What support is available? Can I book a demo?

Email [email protected] for help with your account, or [email protected] for anything else, and our team will get back to you. You can also book a 30-minute demo from the Book a Demo button.

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